Smartproxy

Trial and billing terms differ by product

For proxies, Decodo advertises a free trial and starting prices that use different billing units; the homepage lists residential at $2 per GB and static residential at $0.27 per IP. The same page lists mobile proxies from $2.25 per GB and datacenter proxies from $0.02 per IP. These are starting prices, not a single rate shared across proxy types.

The FAQ describes the residential trial for new users as 100 MB for 3 days at no charge, while the homepage advertises a 3-day proxy trial. Decodo says the selected plan activates automatically after the free trial unless the customer cancels beforehand. The 14-day money-back option excludes that 3-day trial.

Web Data API pricing is presented separately: the product page says pricing starts at $0.15 per 1K requests and describes a $5 credit covering up to 10K requests across endpoints, with no card required. The provider says customers pay only for successful requests. Decodo also says existing Smartproxy subscriptions retain their pricing and renewal terms.

Proxy types use different billing units

Proxy authentication can use username-and-password credentials or IP whitelisting, according to the FAQ checked on 2026-10-30. Decodo lists residential, static residential, mobile, and dedicated datacenter proxies as supporting SOCKS5 and HTTP(S). Dedicated IP lists are available with dedicated datacenter and dedicated static residential proxies.

For dedicated IP lists, the FAQ specifies SOCKS5 or HTTP(S) and CSV or TXT downloads. UDP via SOCKS5 is supported with static residential and datacenter proxies on Pay/IP and Pay/GB plans. The protocol condition is tied to those proxy types and plans, rather than stated as a service-wide option.

Questions to put to support before registering

Ask which proxy product and billing unit match the traffic source and task. In general, a buyer should establish whether charging follows traffic use, IP allocation, or another stated unit before comparing plans.

Clarify how the intended geography is selected and what session behavior the product supports. In general, location targeting and rotation requirements need to match the destinations and workload rather than being inferred from a product label.

For a workload with concurrent requests, ask what traffic and concurrency limits apply. Also confirm whether the required protocol, authentication method, and integration path are supported together for the chosen product.

Web Data API routes tasks through endpoints

Decodo describes the Web Data API as one API for scraping pages, mapping sites, crawling them, and returning search results. The product page names four endpoints: /scrape, /map, /crawl, and /search.

A scrape request can return HTML, JSON, CSV, or Markdown, according to the Web Data API page checked on 2026-10-30. The same page says /map can return up to 147K URLs per call and /crawl supports up to 10K pages per crawl, retrying failed pages with JavaScript rendering.

The vendor describes integrations with MCP, LangChain, and LlamaIndex, alongside n8n and OpenClaw and Python and TypeScript SDKs. Its page identifies AI agents and AI workflows as intended users. The endpoint structure gives teams a route from a single-page request to broader mapping or crawling tasks, subject to the stated endpoint limits.

Trial, access, and dedicated IP rules narrow use

The FAQ and pricing page set conditions around trial conversion, refunds, payment, and dedicated IP controls.

• The selected proxy plan activates automatically when the free trial ends unless the customer cancels beforehand.
• The FAQ says the 14-day money-back option does not apply to the 3-day free trial.
• Customers originating from Russia and Belarus cannot use the service until further notice, and Decodo says they cannot purchase extra traffic.
• On the current Dedicated IP system, customers cannot replace IPs manually or choose sequential or non-sequential list selection.
• The FAQ excludes pay-per-IP options from cryptocurrency payments.

Several details remain open; they are listed under What we could not confirm.

Compare proxy terms by operating needs

In general, compare proxy products by billing unit, location targeting, rotation and session behavior, supported protocols, authentication, API access, and support. Match those terms to the intended workload before weighing prices; similar product labels do not establish that the operating conditions are the same.

Business use sets the account boundary

Decodo says its services are intended for business and professional use, and are not directed at individuals under 18. Creating an account requires a username, email address, and information about how the customer uses proxies, according to the legal page.

For its peer-to-peer network, the provider says it obtains users’ consent to participate. For automated data-gathering services, Decodo describes itself as the data processor and the customer as controller of personal data in scraped content. The legal page also says proxy connection metadata is retained during the active billing period and for a maximum of 90 days afterward.

What the proxy terms answer

What does the proxy trial cover?

The proxy trial offer is separate from the Web Data API credit. The FAQ describes a residential trial for new users with 100 MB for 3 days at no charge; the homepage advertises a 3-day proxy trial.

When does paid proxy service begin?

The selected plan activates automatically after the free trial unless the customer cancels beforehand, according to the FAQ. The FAQ also states that the 14-day money-back option does not apply to the 3-day trial. Check the selected plan’s activation terms before starting the trial.

Which proxy protocols does Decodo list?

Decodo’s FAQ lists SOCKS5 and HTTP(S) for residential, static residential, mobile, and dedicated datacenter proxies. It separately specifies UDP via SOCKS5 for static residential and datacenter proxies on Pay/IP and Pay/GB plans. The UDP condition applies to those stated products and plans.

Which customers face access restrictions?

The FAQ says customers originating from Russia and Belarus cannot use the service until further notice, and cannot purchase extra traffic. The restriction began March 2, 2022, according to the FAQ. Check eligibility against the provider’s current terms before registering.

How does Decodo describe proxy metadata?

Decodo says proxy connection metadata is retained during the active billing period and for a maximum of 90 days afterward. Its legal page also says it does not log traffic content or the specific web pages visited through its proxy infrastructure. These statements describe the provider’s own handling claims.

Which support channels does the provider list?

Decodo lists email, an online contact form, live chat, and social media as contact channels. The FAQ says its support team is available 24/7 via LiveChat. These are the channels and availability the provider states.

Proceed after the operating terms are clear

Fits if the intended proxy product and billing unit match the workload, and the trial transition and eligibility terms are acceptable.

Probably not if the business needs conflict with the stated access restrictions or depend on dedicated IP controls the current system does not offer.

Main risk… the trial converts to the selected plan unless cancelled, while the money-back option excludes the trial. Decide only after confirming the product and billing unit, trial-to-paid transition, and applicable eligibility.

Sources

The facts above were taken from the public pages listed here, and each entry shows the date it was read.

• decodo.comchecked 2026-10-30
• decodo.com/faqchecked 2026-10-30
• decodo.com/web-data-apichecked 2026-10-30
• decodo.com/smartproxychecked 2026-10-30
• decodo.com/legalchecked 2026-10-30

How we put this page together

Editorial team of Stack Shelf. Prepared by the editorial team of Stack Shelf from the public sources listed above; the facts were checked on 2026-10-30. Nobody tried the service in practice. We revise the text whenever those sources are updated.

Last updated: 2026-10-30

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