Callibri

Callibri links tracking with lead-management tools

Callibri presents itself as a lead-management platform for marketers, with services intended to automate lead management across the sales funnel. The company describes its offering as cloud services for marketers and entrepreneurs.

MultiTracking handles call and email tracking, recording, and speech analytics; it is one part of the wider product set, not the name for every service. CRM-chat brings together messengers, social networks, and classifieds, and includes a chatbot for sales outside working hours.

Skvoznaya analitika combines website inquiry data with CRM and advertising-platform data, while Callibri also lists online chat, callback, SmartSMS, popups, and an analytics dashboard. The company says services can be used separately or together, and its documentation covers MultiTracking, CRM-Chat, MultiChat, callback, pop-ups, analytics, and SmartSMS.

MultiTracking prices vary by listed package

Callibri’s pricing page lists package prices and separately priced extras; its homepage and another vendor page describe different MultiTracking prices, checked 2026-10-31.

• MultiTracking — 1,950 ₽, Callibri homepage, checked 2026-10-31.
• Packages S+, M, and L — 3,150 ₽, 6,750 ₽, and 16,200 ₽ for 30 days, Callibri pricing page, checked 2026-10-31.
• MultiTracking starting tariff — 1,500 ₽ for 30 days, Callibri crisis2022 page, checked 2026-10-31.
• Licenses — 30, 90, 180, or 360 days, Callibri pricing page, checked 2026-10-31.

The pages give different price descriptions, so each figure should be read with its own source and wording rather than treated as a single settled tariff. The pricing page lists a replacement email beyond the package at 100 ₽ per email for 30 days and outgoing SMS in a 200-message package for 500 ₽.

Speech analytics is listed at 3,000 ₽ for a package of 3,000 minutes. The pricing page also states that redirect minutes for regional and mobile number packages cost 2.1 ₽ per minute beyond the included allowance. Payment is available by bank transfer from a legal entity or by bank card from an individual, according to the pricing page.

Replacement numbers set package capacity

The package page ties replacement-number and email counts to daily visit capacity, so the package determines the stated allowance for each project.

Callibri’s pricing page lists package S+ with 2 replacement numbers, 2 replacement emails, and support for up to 200 daily visits. Package M includes 5 replacement numbers, 10 replacement emails, and supports up to 500 daily visits. Package L includes 15 replacement numbers, 30 replacement emails, and supports up to 1,500 daily visits.

The same page limits a package’s numbers to one city, 8 800/8 804 numbers, or mobile numbers. It says any number of packages can be connected to one project, but each package itself connects to only one project and cannot be split. Only package S is described as suitable for static call tracking, and each offline channel requires a separate package.

Check setup, retention, and number scope

Before relying on the service, ask the provider which number types and countries fit the intended setup, and how source attribution and call routing work. Those answers determine whether the tracking arrangement matches the campaign’s actual phone and traffic flows.

Clarify how long recordings and tracking data are retained, and which integrations, API functions, and webhook functions apply to the selected services. Request the complete price and billing terms for the package, including how renewal, cancellation, and any trial or refund conditions work.

Tracking and integrations cover several tasks

Callibri says MultiTracking combines call and email tracking with recording and speech analytics, while its package page describes call recording and storage alongside CRM and web analytics integrations.

• End-to-end analytics combines website inquiry data with CRM and advertising-platform data, according to Callibri.
• Callibri’s help center includes API and webhook guides.
• The help center lists integrations with analytics platforms, messengers, social networks, and CRM systems.
• Callibri lists WhatsApp, MAX, and Telegram integrations with Bitrix24 and amoCRM.
• The pricing page includes 24/7 support among its listed features.

Package rules narrow tracking choices

Callibri’s package rules constrain how numbers and projects can be grouped.

• A package can contain numbers from only one city, 8 800/8 804 numbers, or mobile numbers.
• One package connects to only one project and cannot be split.
• Only package S is suitable for static call tracking, and each offline channel requires a separate package.
• A replacement email beyond the package costs 100 ₽ per email for 30 days, according to Callibri’s pricing page checked 2026-10-31.
• SMS works only for subscribers in Russia; sending a campaign requires a legal entity registered in Russia.

Check the remaining setup and billing questions listed under What we could not confirm before choosing a package.

Project structure determines package fit

Callibri says its services are intended for companies of any size and industry, but package allocation still follows project boundaries. A buyer whose tracking needs fit within one project can compare package capacity against expected traffic and replacement-number and email needs.

If one package must cover several projects, the stated one-project rule does not fit that structure. Static tracking or separate offline channels also changes the package choice, since Callibri specifies a particular package and separate packages for offline channels. Match the project layout and tracking method to those conditions before selecting a package.

Compare call tracking by number and retention

When comparing call-tracking providers, check whether their number types and country coverage match the intended campaign. In general, compare how attribution and routing work, what recording covers, which integrations are supported, how long data is retained, and how package limits and support are described.

Answers on MultiTracking and campaign conditions

What does MultiTracking track?

Callibri states that MultiTreking includes call tracking, email tracking, call recording, and speech analytics.

How does Callibri limit SMS campaign sending?

Callibri says SMS works only for subscribers in Russia, and campaign sending requires a legal entity registered in Russia. The provider also states that campaigns are sent only to subscribers who agreed to receive advertising. These are stated service conditions, not a description of other campaign eligibility requirements.

How can buyers contact support?

Callibri’s help page says support is available by chat and states that replies arrive within 5 minutes. That is the provider’s stated response time, rather than an independently verified service measure.

What does Callibri state about package assignment?

Callibri states that one package connects to only one project and cannot be split. That makes the project boundary relevant when assigning a package: a package cannot be divided among projects. The provider also describes package selection in relation to the number and email allowances and daily visit capacity.

Proceed after matching package and project

Fits if the project structure and tracking needs align with Callibri’s package rules and stated capacities.

Probably not if a package needs to be split across projects, or static and offline tracking requirements conflict with the stated package conditions.

Main risk… Callibri’s pages give different MultiTracking price descriptions: the homepage lists 1,950 ₽, the package page lists packages S+, M, and L, and another page gives a starting tariff of 1,500 ₽ for 30 days. Compare each figure with its source and the package scope before proceeding.

Sources

The facts above were taken from the public pages listed here, and each entry shows the date it was read.

• callibri.ruchecked 2026-10-31
• callibri.ru/multitracking/pricechecked 2026-10-31
• callibri.ru/solutions/crisis2022checked 2026-10-31
• callibri.ru/solutionschecked 2026-10-31
• callibri.ru/aboutuschecked 2026-10-31
• callibri.ru/helpchecked 2026-10-31
• callibri.ru/smart-smschecked 2026-10-31

How we put this page together

Editorial team of Stack Shelf. Prepared by the editorial team of Stack Shelf from the public sources listed above; the facts were checked on 2026-10-31. Nobody tried the service in practice. We revise the text whenever those sources are updated.

Last updated: 2026-10-31

Right of reply

If you represent Callibri and think this entry is inaccurate or out of date, write to us and attach evidence. After the refutation is documented, the entry is corrected or removed. Entries are not removed or toned down in exchange for money.

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