Call tracking
UIS
UIS’s VATS plan starts at 1,500 ₽, with number costs charged separately, and numbers are reserved only after a manager confirms the application. UIS describes tools for managing customer communications and analyzing advertising, but the listed PBX price does not include the cost of numbers. Buyers comparing call handling and communications tools should check the number and account conditions alongside the plan features.
Editorial review based on public sources, without hands-on testing; facts checked on 2026-10-31.
This page contains no partner link to this service.
- Name
- UIS
- Category
- Call tracking
- Official site
- uiscom.ru · No link provided
- Facts checked
PBX plans include users and call history
The following plan details come from UIS’s pricing page, checked on 2026-10-31.
- Plans: the provider states that it offers three virtual PBX plans: VATS, VATS PRO, and VATS PRO+.
- Included users: the provider states that each listed plan includes licenses for three users.
- Call history: the provider lists it among the PBX features.
- Recording storage: the provider states that the plans include storage for at least seven days.
- Other listed features: the provider lists IVR and voicemail.
Three PBX plans charge separately for numbers
UIS lists three virtual PBX plans, with number costs added to each plan’s starting price.
- VATS starts at 1,500 ₽, plus the cost of numbers, according to the pricing page checked 2026-10-31.
- VATS PRO starts at 4,300 ₽, plus the cost of numbers, according to the pricing page checked 2026-10-31.
- VATS PRO+ starts at 6,700 ₽, plus the cost of numbers, according to the pricing page checked 2026-10-31.
The pricing page says installation carries no charge. UIS describes its virtual PBX as accessed through a cloud interface under a subscription license. The listed starting prices therefore do not establish the charge for a buyer’s numbers.
Chats, calls, and analytics share scope
UIS presents its offer as communications management for marketing and sales, rather than call tracking alone. Its listed channels include telephony, messengers, online chat, classified-ad chats such as Avito, and VKontakte.
The vendor says its omnichannel chat brings chats and phone calls into one interface; its text tools organize messages from chats, messengers, and classifieds. UIS also describes an operator workplace that collects communications in one window, and a manager workplace for analyzing employee performance in customer conversations.
Its product descriptions also include IP telephony and advertising analytics, alongside AI speech analytics for automatic analysis and evaluation of manager-customer phone conversations. These are vendor descriptions of product scope, not independent evidence of attribution methods or analytical accuracy.
Before registering, clarify who can be entered as a terminal user and whose details the account requires. UIS defines a terminal user as someone who uses its communications services, such as by making calls from allocated numbers or configuring call distribution.
The vendor says terminal users must enter their own details and be employees or contractors of the organization holding the service contract. When numbers are connected, the account requests a user’s full name, date of birth, passport details, and registration address. Ask support how those requirements apply to the people who will use the service.
UIS says government-portal confirmation applies to mobile numbers with SIM cards and virtual numbers after a terminal user is linked; the terminal user needs a verified account on that portal. UIS states that technical support is available 24/7 and each user has a personal manager, and its documentation page offers a callback for visitors with questions.
Incoming calls follow routing and callback rules
UIS says incoming calls can follow company-defined routing logic, with an optional IVR menu that lets callers choose a department. The service also describes automatic callbacks for missed calls as a system option.
The vendor says calls can be made from a computer or smartphone, or through connected IP phones and gateways. Call recordings can be saved in the cloud interface, and UIS says cloud telephony can integrate with CRM to save recordings there.
UIS describes CRM calling with one-click call handling and caller information, but the specific CRM products and integration scope are not established by that description. Its documentation page lists Call API, Data API, JavaScript API reference, and Chat API documentation.
Included calling tools cover daily operations
UIS lists three user licenses with each PBX plan, giving the plan an included user allowance.
- The pricing page includes IVR, voicemail, and call history among the PBX features.
- It states that call-recording storage is for at least seven days.
- UIS says its staff configure the services and provide a ready-to-use solution.
- The provider-hosted virtual PBX does not require users to supply server equipment, according to UIS.
Number purchase and account setup add conditions
The pricing page and account FAQ describe costs and eligibility conditions beyond the PBX plan charge.
- Number costs are additional to each plan’s listed starting price, so that figure does not cover the number charge.
- UIS reserves numbers only after a manager confirms the application.
- A call-tracking number cannot be purchased without a terminal user in the account; without one, the stated option is reservation only.
- Connecting numbers requires terminal-user details, including full name, date of birth, passport details, and registration address. The vendor says users must enter their own details and be employees or contractors of the organization on the service contract.
- Government-portal confirmation applies to mobile numbers with SIM cards and virtual numbers, and requires a verified portal account.
- The PBX requires internet access or a mobile GSM network. Several details are missing; they are listed under What we could not confirm.
Compare call tracking by number and attribution
Compare call-tracking options by supported number types and countries, how source attribution and number allocation work, and whether reporting suits your buying workflow. Also check recording retention, routing controls, named integrations, per-number charges, and the support terms before choosing a provider.
Hosted PBX suits connected calling workflows
UIS describes its virtual PBX as hosted on provider servers and accessed through a cloud interface under a subscription license. The vendor frames IP telephony as voice communication over the internet for businesses.
This setup may fit an organization seeking hosted business calling alongside communications management, provided it can use an internet connection or mobile GSM network. UIS says its clients include businesses in medicine, real estate, education, and franchising. Before registering, check whether the available number terms match the intended calling workflow.
What we could not confirm
- Number coverage: supported countries and available number categories.
- Attribution: source-level reporting and number allocation mechanics.
- Recording retention: exact period and storage limits beyond the stated minimum.
- CRM integrations: named products and connection scope.
- API: access conditions and technical requirements.
- Commercial terms: number prices, other charges, renewal, cancellation, and refunds.
- Support: response targets and escalation process.
Call recording, terminal users, and plans
How long is call recording stored?
UIS states that the plans include call-recording storage for at least seven days, according to its pricing page checked 2026-10-31. The stated minimum gives a baseline for comparing plan features, but it does not specify the exact retention period or storage limits beyond that minimum.
Who can be a terminal user?
UIS says a terminal user must enter their own details and be an employee or contractor of the organization holding the service contract. The account requests the user’s full name, date of birth, passport details, and registration address when numbers are connected, according to the vendor’s account FAQ.
Which numbers require government-portal confirmation?
The vendor says confirmation is required only for mobile numbers with SIM cards and virtual numbers, after linking a terminal user. That user must have a verified account on the government portal, according to UIS’s account FAQ.
What are the listed starting prices for the PBX plans?
UIS’s pricing page, checked 2026-10-31, lists VATS from 1,500 ₽, VATS PRO from 4,300 ₽, and VATS PRO+ from 6,700 ₽; each price is plus the cost of numbers. The figures are starting prices, not a total that includes number charges.
How many users does each plan include?
Each listed PBX plan includes licenses for three users, according to UIS’s pricing page checked 2026-10-31. That allowance describes the included licenses; it does not establish whether additional users are available or what they would cost.
Can a number be purchased without a terminal user?
UIS says a number cannot be purchased without a terminal user in the account; it can only be reserved. The vendor also states that call-tracking number purchases are unavailable when no terminal user exists. Number reservation still follows manager confirmation of the application.
Proceed when number and user terms fit
Fits if… the number charges, reservation process, and terminal-user requirements suit the planned account setup.
Probably not if… the workflow depends on purchasing call-tracking numbers before adding a terminal user.
Main risk… the listed PBX starting price does not include number costs, while reservation also requires manager confirmation.
Sources
The facts above were taken from the public pages listed here, and each entry shows the date it was read.
- www.uiscom.ru/tarifychecked
- www.uiscom.ru/productychecked
- www.uiscom.ru/vozmozhnosti/vozvrat-poteryannykh-kommunikatsiychecked
- www.uiscom.ruchecked
- www.uiscom.ru/o-kompaniichecked
- www.uiscom.ru/academiya/spravochnyj-centr/upravlenie-akkauntom-faq/dobavlenie-konechnykh-polzovateley/?view=1checked
- www.uiscom.ru/academiya/spravochnyj-centr/dokumentatsiya-apichecked
How we put this page together
Editorial team of Stack Shelf. Prepared by the editorial team of Stack Shelf from the public sources listed above; the facts were checked on 2026-10-31. Nobody tried the service in practice. We revise the text whenever those sources are updated.
Last updated:
Right of reply
If you represent UIS and think this entry is inaccurate or out of date, write to us and attach evidence. After the refutation is documented, the entry is corrected or removed. Entries are not removed or toned down in exchange for money.
- Our contact for replies
- No data available
- Response time
- No data available